Data Deletion Request

We respect your privacy. If you'd like to delete your account and associated data from Adros AI, we're here to help.

How to Request Data Deletion

1

Send a Request Email

Email [email protected] with the subject line "Data Deletion Request" and include your account email address.

2

Verify Your Identity

We'll send a verification email to confirm the request is legitimate. Click the verification link to proceed.

3

Data Deletion Completed

Your account and all associated data will be permanently deleted within 30 days. We'll send a confirmation email when the process is complete.

What We Delete

Account Information

  • • Email address and login credentials
  • • Profile information and preferences
  • • Billing and subscription history

Campaign & Connection Data

  • • All campaigns and ad data
  • • Connected ad account tokens
  • • Performance history and logs

Important Notes

Processing Time: Deletion requests are processed within 30 days as required by applicable data protection laws (GDPR, CCPA, etc.).

Irreversible: Once deleted, your data cannot be recovered. Please ensure you have downloaded any important information before submitting your request.

Legal Compliance: We may retain certain data as required by law (e.g., tax records, fraud prevention), but personal identifiers will be removed.

Ready to Delete Your Data?

Send your request to [email protected] with your account email address.

Send Deletion Request

Frequently Asked Questions

Can I delete my data immediately?

We process deletion requests within 30 days to ensure compliance with data protection regulations. We cannot delete data immediately, but we'll prioritize your request.

Will my ad account data be deleted?

We'll delete your connection to Meta Ads and Google Ads accounts, but the ads themselves remain on those platforms (managed by Meta/Google). You'll need to delete campaigns directly from those platforms if desired.

Can I cancel my deletion request?

Yes, you can cancel your request within 7 days of submitting it. After 7 days, the deletion process begins and cannot be reversed.

What if I have questions?

Contact us at [email protected] with any questions about the data deletion process. We're here to help.